Privacy Policy

1. Information We Collect

We may collect information that you voluntarily provide through the website, including:

• Name
• Email address
• Phone number
• Property address or project location
• Project details
• Appointment or estimate request information
• Messages submitted through contact forms
• Any other information you choose to provide

We may also collect information automatically when you visit the website, including:

• IP address
• Browser type
• Device type
• Operating system
• Internet service provider
• Referring and exit pages
• Pages viewed
• Date and time of visit
• Clicks and website interactions
• Approximate location or region
• Session identifiers
• Cookie and tracking information

2. Log Files

Like many websites, this website may use log files. These files record visitor activity and technical information when users visit the site.

Log file information may include IP addresses, browser type, internet service provider, date and time stamps, referring and exit pages, and click activity. This information is generally used to analyze trends, administer the website, improve user experience, monitor website performance, and understand how visitors interact with the website.

3. Cookies and Similar Technologies

This website may use cookies, pixels, scripts, tags, and similar technologies to improve website functionality, understand visitor activity, remember preferences, support marketing efforts, and improve the performance of our advertising.

Cookies may help us understand which pages visitors view, how visitors navigate the site, and how visitors interact with forms, calls-to-action, or other website features.

You can usually disable or manage cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.

4. How We Use Information

We may use information collected through the website to:

• Respond to inquiries
• Schedule appointments
• Provide estimates or project information
• Communicate about roofing services
• Send appointment reminders or follow-ups
• Improve website performance and user experience
• Analyze website traffic and marketing performance
• Personalize website content or advertising
• Detect, prevent, or address technical or security issues
• Comply with legal obligations
• Protect our rights, property, customers, and website

5. Email, Phone, and SMS Communications

If you provide your contact information, we may use it to contact you regarding your inquiry, estimate request, appointment, project, or related services.

Communications may include phone calls, emails, text messages, appointment reminders, service updates, promotional messages, and follow-up communications.

Emails may include tracking technologies that help us understand whether messages are opened or links are clicked. You may opt out of promotional emails by using the unsubscribe link in the email, where available, or by contacting us directly.

If you receive SMS text messages from us, you may opt out at any time by replying STOP. For help, reply HELP. Message and data rates may apply.

6. Advertising and Analytics Partners

We may use third-party analytics and advertising services, such as Google or similar providers, to help us understand website traffic, measure advertising performance, and deliver relevant ads.

These third-party providers may use cookies, web beacons, pixels, scripts, or similar technologies to collect information about your activity on this website and other websites. This information may be used to measure ad effectiveness or personalize advertising.

The Roofing Company Inc. does not control the cookies or tracking technologies used by third-party advertising or analytics providers. You should review the privacy policies of those providers for more information about their practices and opt-out options.

7. Third-Party Websites and Tools

This website may contain links to third-party websites or may integrate third-party tools, including scheduling platforms, instant estimate tools, maps, financing tools, review platforms, social media platforms, or other services.

This Privacy Policy applies only to information collected through this website. It does not apply to third-party websites, platforms, or services. We are not responsible for the privacy practices, security, or content of third-party websites.

8. How We Share Information

We may share information with trusted service providers who help us operate the website, respond to inquiries, provide customer service, manage scheduling, support marketing, process communications, analyze performance, or provide related business services.

We may also share information when necessary to:

• Comply with applicable law
• Respond to legal requests
• Protect our rights or property
• Prevent fraud, abuse, or security issues
• Complete a business transaction, such as a merger, sale, or transfer of assets

We do not sell personal information in the traditional sense of exchanging it directly for money. However, some advertising or analytics activities may be considered "sharing" or "targeted advertising" under certain privacy laws.

9. Data Security

We use reasonable administrative, technical, and organizational measures to help protect information collected through the website. However, no website, internet transmission, or storage system can be guaranteed to be completely secure.

You submit information through the website at your own risk.

10. Data Retention

We may retain information for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and support legitimate business purposes.

11. Your Choices

You may choose not to submit personal information through the website. You may also manage cookies through your browser settings.

You may opt out of promotional emails by using the unsubscribe link in those emails, where available, or by contacting us.

You may opt out of SMS messages by replying STOP.

Depending on your location, you may have additional privacy rights under applicable law, such as the right to request access, correction, deletion, or limitation of certain personal information. To make a privacy request, contact us using the information below.

12. Children's Privacy

This website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information through this website, please contact us so we can take appropriate steps to remove the information.

13. Online Privacy Policy Only

This Privacy Policy applies to information collected through this website and related online activities. It does not apply to information collected offline or through channels not connected to this website, except where specifically stated.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, the Effective Date above will be updated. Continued use of the website after updates are posted means you accept the revised Privacy Policy.